- License & Activation
- Video/Audio Converting
- Other Questions
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1. What is the free trial version?
For letting users experience our products better, each software has a free trial version. And you can use all features of the software, though there are some limits like the file length for converting formats. Once you launch the software, a window will pop up, and you can check the differences between the free trial version and the registered version in it.
2. Is there any service for the free trial version users?
Of course. We would appreciate it if you use our software whether you are a user of the free trial version or the registered version. And we take the trial users’ questions as seriously as the registered users’.
3. What is the full version of the software?
After you purchase and register for the program, you can get the full version of your program, enabling you to enjoy all functions and services.
4. Can I use one registration code on both Windows and Mac computers?
No. The registration code of the Windows version can only be applied on the PC, the same as the Mac version. If you buy the wrong version, you can contact our support team through email to figure it out.
5. How to upgrade the software to the newest version?
Here are four ways for you to upgrade the software:
I. Launch the software and click Menu > Check Update…, then there will be a Check Update window telling you whether your program is up to date or not;
II. Launch the software and click Menu > Preference > Check for update automatically. Later, once we release the latest version and you are using the software, you can get the push notification of updating;
III. You can go to the official website of your software to download and install the latest version;
IV. We will send newsletters to remind you of some upgrades, activities, discounts, etc.
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Can I convert videos to 4K?
AVAide Video Converter is a robust video converter that allows you to convert videos to 4K videos, even to 5K and 8K.
Can I use this video converter to convert multiple video files at the same time?
Yes, AVAide Video Converter supports converting dozens of video or audio files simultaneously without number limit. Also, it offers you option to merge the converted files into a single file.
Can I edit videos before the conversion?
AVAide Video Converter has a built-in video editor that provides multiple options to edit your media files. You can rotate & flip the videos, trim or cut the unwanted parts of the video, enhance the video quality, add watermark, apply subtitles, adjust video effects, and more.
Can I use it to increase the volume?
This video converter offers a volume booster tool to help you boost the volume effortlessly.
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How do I make a video collage?
You can use the Collage feature in AVAide Video Converter. You can use it to put two or more videos onto one screen to create split screen effect.
How to create a music video or slideshow video?
Creating music movie videos or slideshow videos has never been easier with the help of the MV feature in AVAide Video Converter. You just add videos and images to the program, then decide on a storyline to make editing. After that, you can select a music you like to make a professional music video that’ll impress.