Privacy Policy

AVAide is committed to protecting your privacy. This policy applies only to user information and data collected and stored by AVAide (including software product services and that link to this Privacy Policy).

This Privacy Policy will help you understand:

• What information we collect
• How we use your information
• How we protect your information
• How we share your information

Please read this Privacy Policy carefully before using the services provided by AVAide. If using or continuing to use the relevant products and services, you consent to our processing of your relevant information in accordance with this policy.

If you have any questions about this Policy, please feel free to contact us: support@avaide.com.

What Information We Collect

• Information about your purchase of products or services – such as product registration information and enrollment status in services;
• Device information – such as operating system, device ID, Internet protocol addresses, browser type, browser language, and language used during your use of services;
• Consumer satisfaction and feedback data – such as the results of customer satisfaction and feedback surveys;
• Data collected when you are visiting the website – such as data collected through cookies, referring/exit pages, clickstream data of our websites and our products or services;
• Billing information – such as your name, email address, home or work address, phone number, payment information including credit card number, expiration date, security code, name of your issuing bank, etc.

How We Use Your Information

AVAide collects and uses your information to improve your experience when you visit our websites and enjoy our services. The data AVAide collects is employed to provide more efficient customer service. For example, you won’t enter the same information repeatedly.

We also improve our products, technology and services. The displaying content and advertising will also be adjusted to customize your interests and preferences.

We also use your personal information to contact you. We may send welcome letters, billing reminders, information on technical service issues, and security announcements. We may also occasionally send you emails to inform you of promotional activities.

Software Improvement Program

AVAide is committed to improving users’ experience. The personal and non-personal information collected and used by AVAide is for improving purpose. AVAide will not disclose or share the information for illegal purpose or without consent from you. For those who don’t want to be included in this service, you can contact us to cancel it.

How We Protect Your Information

AVAide will only gather your personal information with your consent and for legal purposes.

In principle, AVAide will not disclose your personal information publicly. We will only disclose your personal information publicly when:

• With your express authorized consent.
• In accordance with laws and regulations and when required by lawsuits, AVAide may disclose your personal data.

How We Share Your Information

We may share your personal information with our affiliates. However, we will only share personal information that is necessary and is subject to the purposes stated in this Privacy Policy. If our affiliates wish to change the purposes for which personal information is processed, they will again seek your authorized consent.

We may share your order information, account information, device information, and location information with partners and third parties to ensure the successful completion of the services provided to you. However, we will only share your personal information for lawful, legitimate, necessary, specific, and explicit purposes, and only as necessary to provide the services. Our partners are not authorized to use the personal information shared for any other purpose.

Warranty Disclaimer

In terms of the materials and information contained on this site, including but not limited to text, graphics, data, opinions, recommendations, webpages or links, AVAide tries its best to make them accurate. AVAide does not fully warrant the accuracy, suitability, completeness or reliability of such materials and content and expressly disclaims liability for errors or omissions in such materials and content. All products and services sold on this site shall be subject to the sales contract and Terms and Conditions of AVAide.

How to Change or Delete Your Information

You may change the scope of your authorization for us to continue collecting your personal information or withdraw your authorization by contacting us.

Please understand that some business functions require some basic personal information in order to be completed. When you withdraw your consent or authorization, we will not be able to continue to provide you with the services, and we will no longer process your corresponding personal information. In addition, your decision to withdraw your consent or authorization will not affect the personal information processing activities previously carried out based on your authorization.

Changes to This Privacy Policy

AVAide reserves the right to update or modify this policy from time to time. If the Privacy Policy is updated, AVAide will post the revised version and effective date on the site, which you can visit to review. We will also provide more prominent notice of significant changes involved.

Contact Information

AVAide regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy by contacting support@avaide.com.