Frequently Asked Questions

Q: how to purchase and register your software?
A:Find which product you like on our website-Free download product to have a try- Click Buy Now button and finish
   your order-The registration info will be sent you via Email within one business day-Enter the license code and your
   name in the registration window to register it.How to register;Please click "Enter Registration Code.." in Helpmenu,
   enter your name .copy and paste your registrantion code in the corresponding box,and then press the
   "Ok"button.Please note don't add any blank before or after the code.After thart,you can get the full software.

Q: If I purchase your software,can I upgrade it for free in the future?
A:Yes,we provide free upgrade within the certain version.Please keep an tye on ore site to get upgrade info.if it is
   free upgrade,please download the updated version and register it using you old version license code.

Q: When I record from a music player,the recorded audio is very poor has a lot of static. do you
   have insight on this issue?

A:Please click "Record from"to decrease the volume for all items. In windows go to your Volume icon on the bottom
   right hand comer of your screen and double click on it.This will bring up an expanded Volume dialog box.Make sure
   that the Mute check box under"Microphone" is checked.

Q: What happens after I send in the order?
A:You will receive an email confirming your order shortly after sending the online order form.within 24 hours,you will
   receive a second email with your registration code,and instructons to get started!

Q: Is your online order form secure?
A: You will need a Pentiun 133PC or highter.32MB RAM or more.The operating system should be Window 98,Windows
   ME,Winows XP,Windows NT 4.x or Windows2000.

What do you want

Our commend
AVAide DVD Ripper
Rip DVD to all popular video or
audio formats like DVD to MKV,
DVD to iPhone,DVD to WMV,DVD to MP4,DVD to AVI , DVD to MP3 etc.

AVAide Video Converter
Convert video between all popular video formats like mkv to ipod, mkv to avi,video to 3gp converter, etc.

DVD To iPhone Converter
which helps you Convert Video
from DVD to iPhone (Matroska Video) with amazing fast and quality.